Payments Policy
1. Payment Methods:
1.1 Accepted Forms: UWAYS accepts payments through various methods, including credit cards, debit cards, and other electronic payment options. Specific details about accepted payment methods will be provided during the reservation process.
1.2 Payment at Reservation: Full payment for transportation services is required at the time of reservation, unless otherwise specified.
2. Reservation Confirmation:
2.1 Confirmed Reservations: Reservations are considered confirmed once full payment is received. Customers will receive a confirmation email with relevant details.
2.2 Unsuccessful Payments: If payment is unsuccessful, the reservation may be subject to cancellation. Customers will be notified of payment issues promptly.
3. Pricing and Fees:
3.1 Transparent Pricing: UWAYS strives to maintain transparent pricing for its services. The total cost, including any applicable fees, will be communicated to the customer during the reservation process.
3.2 Additional Charges: Customers will be responsible for any additional charges incurred during the transportation service, such as extra stops or extended travel times.
4. Cancellation Fees:
4.1 Cancellation Policy: Please refer to our Cancellation Policy for information on cancellation fees and refund eligibility.
4.2 Non-Refundable Reservations: In general, payments for reservations are non-refundable once the transportation service has been provided.
5. Billing Disputes:
5.1 Dispute Resolution: In the event of a billing dispute, customers are encouraged to contact UWAYS promptly for resolution. Disputes will be handled in accordance with our resolution procedures.
6. Late Payments:
6.1 Late Payment Fees: Payments not received by the due date may be subject to late payment fees. UWAYS will communicate these fees in advance.
7. Currency:
7.1 Currency: All transactions are conducted in United States Dollars (USD) unless otherwise specified.
8. Refunds:
8.1 Refund Requests: Refund requests may be considered in exceptional circumstances and will be reviewed on a case-by-case basis.
9. Contact Information:
If you have any questions or concerns regarding our Payment Policy, please contact our Billing Department at info@uways.com